I activated free music streaming for Spotify when it came out but it doesn't seem to be working. I'm on a $90 plan so I'm definitely eligible. When I try to check my status at https://www.optus.com.au/customercentre/myaccount/entertainm.., it keeps saying 'We are currently experiencing some technical difficulties. Please try again soon!'. So I talked to the chat team and they confirmed it is active.
However my data usage in the Optus App states that Spotify is still using data. Here's a screenshot of an independent app stating that I've used 71.1MB. Here's a screenshot of the Optus App showing my Spotify usage on the 12th. You can see it's also roughly 70MB. So there seems to be no data saved whatsoever. https://renewsmarter290.weebly.com/blog/spotify-app-free-download-for-android. I played the music at home for maybe an hour with the music quality set at 'High'.
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- This comes with 80GB of data, unlimited talk and text, a free Optus Sport subscription and data-free music streaming through Spotify and Google Play Music. The plan also comes with 4GB of monthly.
- How will Optus distinguish between 'streaming to device' and 'downloading to device'? I assume the 'free data' is somehow linked to particular sub domains (i.e. Stream.spotify.com = free / dload.spotify.com = not free).
- Data used from Spotify depends on the quality you are streaming from. Below is a general breakdown of how much data you’re using: Normal quality- 96 kilobits, which lets you stream 40 megabytes.
- Data netflix optus presto spotify Optus is giving you the option to stream movies, TV and music without tapping into your monthly data allowance, either for free or for a monthly $10 fee.
I definitely have a fast enough 4G speed for Spotify to handle it. Optus is adamant that the music streaming is activated but doesn't seem true at all. I have used about 1.5GB this period for Spotify (according to the Optus App) which is roughly what I would probably use if it wasn't active. I know it still uses data to load images and things like that but it's still ridiculously high and analysing the data shows nothing being saved at all.
Optus Spotify Data Free Trial
Optus Spotify Data Free Download
Anyone else having this issue?